Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
friendly staff
spacious room
inconvenient location
mixed dining experience
7.8/10
Very good
Rooms
8.3
Location
7.8
Service
8.5
Dining
7.0
Guest reviews
7.8/10
based on 5 reviews
8.3
8.3/10 based on 846 reviews
Ryan
United States,
January
2024
7.6/10
My stay at the hotel was overall pleasant. The room was spacious and comfortable, with a separate toilet and large shower room. The living room always stayed cool, thanks to the efficient AC system. However, the location near the main door made it a bit inconvenient due to the proximity to dirty shoes. The service was excellent, with friendly and helpful staff who spoke very good English. The dining experience was mixed, with delicious options but some issues like uncooked eggs. The facilities were well-maintained and offered good value for the price.
Rooms
8.0
The room was spacious and comfortable, with separate toilet and large shower room.
Service
9.0
The staff was friendly and very helpful.
Location
7.0
The hotel is centrally located, close to all business and tourist areas.
Dining
6.0
The dining experience had delicious options but some issues with uncooked eggs.
Facilities
8.0
The facilities were well-maintained and offered good value for the price.
friendly staff
inconvenient location
Christopher
United Kingdom,
August
2023
7.2/10
The hotel offers a really nice stay with comfortable rooms and friendly service. The location is central, though a bit away from the riverside area. The dining experience was average, but the facilities were good overall.
Rooms
8.0
The superior twin room was really nice with everything necessary for a pleasant stay. It was slightly hot initially but quiet and comfortable despite facing an alley.
Service
7.0
The staff was extremely friendly and made efforts to ensure a pleasant stay, although there was a delay in fixing a technical issue during my visit.
Location
8.0
The hotel is very central, close to the city center and Orussey Market, but a taxi might be needed to reach the riverside area. Tuk Tuks are available for transportation.
Dining
6.0
The dining experience was average, with some room for improvement. The food selection was not extensive and could have been kept warmer.
Facilities
7.0
The hotel offers basic but satisfactory facilities for a comfortable stay.
Neil
United Kingdom,
June
2023
8.8/10
I had a fantastic time at the hotel! The rooms were huge and tastefully decorated, making our 5-night stay in a superior room and subsequent night in the junior suite room truly enjoyable. The service was impeccable, with staff going out of their way to assist us, whether it was Naii at work or other team members. The location was nice and comfortable, offering easy access to key city attractions, and the dining experience was delicious with a great mix of Western and Asian options.
Rooms
9.0
The rooms were spacious and beautifully decorated.
Service
9.0
The staff was incredibly helpful and friendly, always willing to assist with a smile.
Location
9.0
The hotel's location was perfect, close to major city sights and yet providing a peaceful retreat. Easy access to tuk-tuk services made exploring convenient.
Dining
8.0
The dining options were delectable, offering a great variety of Cambodian and international dishes to delight the taste buds.
Facilities
9.0
The hotel facilities were top-notch, adding to the overall comfort and enjoyment of our stay.
Thomas
United Kingdom,
June
2023
8.0/10
The hotel rooms were very clean and pleasant, equipped with amenities like a safe deposit box, kettle, coffee, tea, free bottle of water, and a mini-bar. They had a good size, were very bright, well-furnished, and comfortable. However, there was an uncomfortable smell from the WC upon my arrival. The service was very attentive and helpful, promptly addressing any issues during my stay. The location was good for local amenities and food, but a bit far from Riverside. The dining experience was superb with a variety of fresh options, though some dishes were not fresh. The facilities were well-maintained and up to standard.
Rooms
8.0
The rooms were nice and clean, equipped with all necessary amenities. The room size was good, bright, and comfortable.
Service
9.0
The staff was exceptionally attentive and helpful, making sure all our needs were met and assisting with various arrangements.
Location
7.0
The hotel's location was convenient for local amenities and food, but slightly distant from Riverside. It was safe and easy to access.
Dining
8.0
The dining experience was superb, offering a variety of fresh options, including a great omelette bar. However, some dishes were not fresh.
Facilities
8.0
The hotel facilities were well-maintained and offered all necessary services to make the stay comfortable.
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